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Last update: 03 November 2023

SIGNALPLUS SG PTE. LTD. (“SignalPlus” or “we”) highly values your privacy. This

when you visit [signalplus.com] (“the Website”). If you use our services and products, a

separate privacy policy and terms of use will apply.

1. Who We Are

SIGNALPLUS SG PTE. LTD., a company incorporated under the laws of

Singapore, is the controller (or a similar role) who is responsible for handling your

personal data under this Policy.

2. The Data We Collect about You

2.1 We collect both personal and non-personal data when you visit and browse the

Website. Personal data means any information relating to an identified or

identifiable natural person. An identifiable natural person is one who can be

identified, directly or indirectly, in particular by reference to an identifier of that

natural person.

2.2 We collect the following types of data for the purposes stated below:

No.

What we collect

How we use it

(1)

Information that we collect through

your use of the Website including:

 Device information such as

operating system and device

identifiers.

 IP address.

 Browser settings.

 Date and time of requests.

 The pages you visit and search

engine terms you use.

We use this information, including to:

 Provide, develop and improve our

services of the Website.

 Identify issues with the Website.

 Monitor how the Website is used.

(2)

Information when you communicate

with us, whether in person, through

the Website, via email or over the

phone, including:

 Your contact details.

We use this information, including to:

 Answer your questions and inquiries.

 Handle complaints.

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 The details of your

communications with us.

3. Special Categories of Personal Data

3.1 Certain categories of personal data, such as details about your race or ethnicity,

religious or philosophical beliefs and so on, are considered more sensitive than

other categories of personal data in certain jurisdictions and require a higher level

of protection.

3.2 To clarify, the Website does not collect any types of those special categories of

personal data.

4. How Your Personal Data is Collected

We may collect your personal data through the Website, or by post, phone, email

or other means you choose to interact with us.

5. Legal Basis for Collection and Use of Personal Data

We only process your personal data where this is a legal basis permitted by the

applicable law. The legal basis will depend on the context and purpose for which

we collect and use your data, which may include:

(a) Consent: certain data will be collected when you have given us informed

consent. You may withdraw your consent at any time but this will not affect

the validity of the processing activities prior to the withdrawal.

(b) Contractual necessity: it is necessary for us to collect and process certain

data to enable us to enter into a contract with you and perform our contractual

obligations.

collect and use your personal data to comply with our legal obligations.

(d) Legitimate interests: in certain jurisdictions we may rely on legitimate

interests to collect and use your personal data to operate and improve our

business.

(e) Other: we may also collect and use your personal data based on other legal

bases under the applicable law.

6. Cookies

The Website uses cookies and similar technologies to deliver essential and

additional functions.

Please see our Cookie Policy for more information.

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7. Third-party Links

The Website may include links to third-party websites, plug-ins and applications.

Clicking on those links may allow you to visit websites and applications of third

parties. Please read the privacy policy of the websites you visit to know how they

collect and use your personal data.

8. Disclosure

8.1 We will not disclose your personal data to third parties unless we have obtained

your consent or there are other legal bases for such disclosure.

8.2 We may engage a data processor (and/or sub-processor) to process your personal

data for the purposes in this Policy, in which case we will request the data processor

(and/or sub-processor) to keep your personal data in strict confidence and only

process data to the extent it is necessary to perform its contractual or statutory

obligations.

8.3 We may disclose your personal data to third parties to whom we may choose to

sell, transfer or merge parts of our business or our assets, in which case the new

owners will assume all our rights and obligations in this Policy.

8.4 We may also disclose your personal data for the purposes of national security, law

enforcement, or public interests.

9. International Transfer of Data

9.1 We may choose to store your personal data on a local server or a server located in

a foreign country depending upon the IT configurations of the Website, which may

be adjusted from time to time.

9.2 Where the transfer of your personal data to a server located in a foreign country

satisfies the definition of international transfer or cross-border transfer of personal

data under the applicable law, we will determine the legal basis for the transfer and

take appropriate security measures to ensure a level of protection as required under

the applicable law.

10. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfil

the purposes set out in this Policy. We will either delete or anonymize your

personal data when it is no longer required to satisfy the purposes set out in this

Policy.

11. Your Legal Rights

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11.1 You may have certain legal rights in relation to processing of your personal data,

which may include:

 Access right: you may request access to your personal data in our possession.

 Rectification right: you may request us to correct your personal data if it is

inaccurate.

 Erasure right: you may request us to delete your personal data.

 Restriction right: you may request us to restrict how we process your personal

data.

 Portability right: you may request us to help you transfer your personal data

to other entities.

 Withdrawal of consent: you may withdraw your consent at any time.

 Right to complain and report: you have the right to complain to the relevant

supervisory authority.

11.2 The above rights may only apply in limited circumstances under the applicable

law and if we decide not to respond to your claim for the above rights, we will

explain reasons.

12. Children’s Data

The Website and our services/products are not directed to individuals under the

age of 18. If parents or legal guardian suspect that their children have provided us

with personal data inadvertently, they may request such personal data be removed

by contacting us at op@signalplus.com.

13. Data Security

We are committed to keeping your personal data safe. We take reasonable and

appropriate administrative, technical, organizational, and physical security and

risk management measures in accordance with applicable laws to ensure that your

personal data is adequately protected against accidental or unlawful destruction,

damage, loss or alteration, unauthorized or unlawful access, disclosure or misuse,

and all other unlawful forms of processing of your personal data in our possession.

14. Changes to this Policy

This Policy may be changed from time to time.

If we change anything important about this Policy (e.g., the type of personal data

we collect), we will provide a prominent link together with the updated policy for

your reference on the Website.

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15. Contact Us

If you have any questions about this Policy, including any requests to exercise your

legal rights, please contact our data protection department at op@signalplus.com.